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Sales overview ​

Selling in Pikselis Business is a chain of documents. You can start at any step: a walk-in sale is just an invoice, while a B2B deal may go through every stage.

StepDocumentWhat it doesWhere
1Quote (offer)A priced proposal with an expiry date. No stock or accounting effect.Sales → Quotes
2OrderThe customer's confirmed purchase. Reserves stock, tracks delivery and payment. Web-shop orders arrive here.Sales → Orders — Creating an order
3Proforma (advance invoice)A request for prepayment. Not a VAT invoice; the payment becomes a buyer advance.Sales → Advance invoices
4Invoice (sale)The VAT invoice. Takes goods out of stock, books revenue and the customer's debt.Sales → Invoices — Creating a sale (invoice)
5PaymentBank, cash or card payment matched to the invoice.Payments — Bank statements

Each document converts into the next one with a button in its header (Convert to…, Create an invoice), so buyer, lines and prices are typed once.

Statuses ​

Quotes, orders and proformas each have their own status list under Sales → … → Statuses. A status can trigger an email to the customer (Order status change email) and decides which orders count as open in reports.

Recurring invoices ​

Sales → Recurring issues the same invoice on a schedule (monthly hosting, subscriptions, rent). Set the template invoice, the interval and the start date; the system creates and optionally sends each invoice on the due day.

Sending and templates ​

Every document has a PDF and an email template. Layouts are edited under Documents — Order, quote and proforma PDF templates, Invoice PDF templates, Email templates. Sales → Invoices → Invoices to send lists invoices that still need to be emailed.

Shipping ​

On an order, the Delivery information tab connects to carriers (Omniva, Venipak, DPD and others via plugins) to create the shipment and print the label.

Reports ​

Sales → Orders → Order report and Accounting → Turnover → Sales report summarise sales by period, customer, product and channel; the Dashboard shows the same numbers at a glance.

Pikselis Business documentation