Repairs overview
Repairs accounting tracks service jobs: the customer's device, the fault, the parts and labour used and the current status, from intake to hand-over and invoice. It is used by service desks and workshops.
Open it from the Repairs group in the left menu.
What is in this section
| Page | What it does |
|---|---|
| Repairs | The repair list with filters by status, customer and technician; each repair holds the device, work done and parts. |
| Statuses | Repair statuses and the customer emails they trigger. Repair statuses |
| Report | Repairs per period, technician and status. |
| List of repairable devices | Device models you service, used when registering a repair. |
Related
- Sales overview — invoicing a finished repair
- Products overview — spare parts
- Companies overview